Privacy Policy

Last updated: June 22, 2025

SwoyeFlabs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications and services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and email address (when you contact us or create an account)
  • Profile information and preferences
  • Communications with us
  • Feedback and reviews

1.2 Automatically Collected Information

When you use our applications, we automatically collect certain information, including:

  • Device information (device type, operating system, unique device identifiers)
  • Usage data (app features used, time spent, performance data)
  • Log data (IP address, browser type, access times)
  • Crash reports and error logs
  • Analytics data to improve app performance

1.3 Third-Party Services

Our applications may integrate with third-party services that collect information:

  • Google Analytics for app usage analytics
  • Firebase for crash reporting and performance monitoring
  • Advertising networks (if applicable)
  • Social media platforms (when you choose to share content)

2. How We Use Your Information

We use the collected information for the following purposes:

  • Provide, maintain, and improve our applications and services
  • Personalize your experience and deliver relevant content
  • Respond to your inquiries and provide customer support
  • Send you updates, security alerts, and administrative messages
  • Analyze usage patterns to enhance app functionality
  • Detect and prevent fraud, abuse, and security threats
  • Comply with legal obligations and enforce our terms

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our applications
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Safety and Security: To protect our rights, property, or safety, or that of our users
  • Consent: With your explicit consent for specific purposes

4. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Restriction: Request restriction of processing
  • Objection: Object to processing of your information
  • Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

7. Children's Privacy

Our applications are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in our applications and updating the "Last updated" date. Your continued use of our applications after such changes constitutes acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Address: Pokhara-14, Chauthe, Nepal

Website: swoyeflabs.com

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how we use it, the right to delete your personal information, and the right to opt-out of the sale of personal information.

12. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability, the right to erasure, and the right to lodge a complaint with a supervisory authority.

This Privacy Policy is effective as of the date listed above and applies to all users of SwoyeFlabs applications and services.